Payments
How can I pay for my order?
You can pay for your order with several secure payment methods, including:
- iDeal
- Credit card (VISA and MasterCard)
- Bancontact
- Klarna pay afterwards
- Gift or voucher from CurlyTools
Can I pay afterwards?
Yes, you can also pay afterwards via Klarna. With Klarna you receive your order first and pay later. This gives you the opportunity to view the products first before paying.
How can I use a discount code or gift voucher?
During the checkout process you can easily enter your discount code or gift voucher in the appropriate field. The discount or credit will be automatically deducted from the total amount of your order.
How long is my gift voucher valid?
CurlyTools gift vouchers are valid for one year from the date of issue. The exact expiration date is stated on the gift voucher.
Do I have to spend my gift voucher in one go?
No, you do not have to spend your gift voucher in one go. The remaining credit will remain available for future purchases until the full value of the voucher has been used or the voucher has expired.
I received an error message during payment, has my order been received?
If you received an error message during checkout, your order may not have been completed successfully. Check whether the amount has been debited from your account. If you have received a confirmation by email, your order has been processed. If in doubt, please contact our customer service at info@curlytools.com so that we can verify the status of your order and assist you further.